Zoom Terminates Merger Agreement with Five9

Oct 1, 2021 By MarketDepth

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Zoom Video Communications, Inc. (NASDAQ: ZM) reported that Zoom and Five9 have terminate the merger agreement on mutual terms.  At Five9’s special meeting of stockholders held previously on September 30th, 2021, Five9 did not attain the stockholder support for the merger agreement.  Thus, Zoom and Five9 have had the ability to terminate the merger agreement.  “While we were excited about the benefits this transaction would bring to both Zoom and Five9 stakeholders, including the long-term potential for both sets of shareholders, financial discipline is foundational to our strategy,” said Eric S. Yuan, Chief Executive Officer and Founder of Zoom. “The contact center market remains a strategic priority for Zoom, and we are confident in our ability to capture its growth potential. At Zoomtopia, we announced the Zoom Video Engagement Center, our cloud-based contact center solution, which will launch in early 2022. Video Engagement Center will be a flexible, easy-to-use solution that connects businesses and their customers. We are building this new solution with the same scalability and trusted architecture that has made Zoom the platform of choice for businesses around the world. We also plan to maintain our valued existing contact center partnerships with companies like Five9, Genesys, NICE inContact, Talkdesk, and Twilio. We remain focused on driving long-term value creation for Zoom shareholders and delivering happiness to our customers through our broad-based communications platform including unified communications, developer, and events solutions.”