General Motors and Amazon Plan to Offer OnStar Emergency Service at Home

Sep 22, 2021 By MarketDepth

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General Motors and, Inc. (NASDAQ: AMZN) have announced plans to introduce the OnStar Guardian skill for Amazon Alexa to provide voice-enabled connection to Emergency-Certified OnStar Advisors at home through compatible Alexa enabled devices.  The OnStar Guardian skill for Amazon Alexa is part of the OnStar Guardian platform that helps aim to help keep people safe no matter where they are located.  “Through our collaboration with Amazon, people can now have access to OnStar’s Emergency-Certified Advisors in a place where they spend so much of their time — their home,” said Pam Fletcher, vice president, GM Global Innovation. “This is another great example of how we’re expanding the safety and security of OnStar beyond the vehicle to help more people, which demonstrates GM’s commitment to its growth strategy and innovating its software enabled services.”

“We’re excited to work with General Motors to introduce the OnStar Guardian skill to customers. This hands-free Alexa skill makes it easy for customers to get help from OnStar’s Emergency-Certified Advisors when they need it. We hope this feature helps give families greater peace of mind throughout their day-to-day lives at home.”

Beatrice Geoffrin, director, Amazon Alexa

OnStar helps its members feel protected, connected, safe and secure.